Resources & FAQ

Find answers to common questions and learn more about our services.

General Questions

How long does a typical notary service take?

Most notary services take 15-30 minutes depending on the number of documents and complexity. We can often accommodate same-day appointments.

Do you offer mobile/on-site services?

Yes, we offer flexible scheduling and can often arrange on-site services. Contact us to discuss your specific needs and location.

What documents do you accept?

We handle most types of documents including contracts, affidavits, powers of attorney, and commercial documents. Some restrictions apply—please contact us for clarification on specific documents.

Notary & Document Services

What is a notary public?

A notary public is an official appointed by the state to verify and authenticate signatures on documents. They serve as impartial witnesses and help prevent fraud.

Do I need my ID?

Yes, we require a valid government-issued ID for all notary services. This helps verify your identity and comply with regulations.

Can you notarize documents for someone who is not present?

No, notary services require the document signer to be present in person. This is a requirement of notary law to verify identity and ensure voluntary signing.

Loan Signing Services

How long does a loan signing typically take?

Loan signings usually take 45 minutes to 2 hours depending on the complexity of documents and number of signers involved.

Do I need to bring anything?

Please bring valid photo ID and any relevant loan documents. Your lender will typically provide most documents, but it helps to have copies of your mortgage or loan agreement.

Can the signing happen at my home or office?

Yes, we offer flexible scheduling and can often accommodate signings at convenient locations. Discuss location preferences when you schedule.

Apostille Services

What is an apostille?

An apostille is an official certification that confirms the authenticity of a document for international use. It's required for many documents by countries that are signatories to the Hague Apostille Convention.

How long does apostille certification take?

Most apostille services can be completed within 1-2 business days. We handle the certification process and can often expedite processing when needed.

Which countries accept apostilles?

Over 140 countries recognize the Hague Apostille Convention. If your document is destined for international use, we can verify whether an apostille is needed.

I-9 Verification

What documents are needed for I-9 verification?

The I-9 form requires one document proving identity (like a passport or driver's license) and one document proving work authorization (like a Social Security card or birth certificate). Our team can explain which documents work.

How long does I-9 verification take?

I-9 verification typically takes 20-30 minutes. We verify documents, confirm authenticity, and complete the official Form I-9.

Is I-9 verification required for all employees?

Yes, federal law requires all employers to complete Form I-9 for all employees. It documents work authorization eligibility.

Fingerprinting

How long does digital fingerprinting take?

Digital fingerprinting takes about 10-15 minutes. We use secure scanning technology to capture your fingerprints digitally.

What is fingerprinting used for?

Fingerprinting is commonly used for background checks, professional licensing, government clearances, and employment verification. The specific use determines which agency receives the prints.

How long are fingerprints kept on file?

Fingerprints are submitted to the relevant agency (FBI, state, etc.) and stored according to their retention policies. Individual retention varies by agency and purpose.

Commercial Services

What is merchant verification?

Merchant verification is the process of confirming a business's legitimacy, location, and operational status. It's often required for banking, payment processing, or business registration.

What happens during a commercial site inspection?

Our team visits your location, assesses the property condition, verifies operational details, and documents findings with photos and detailed notes. This supports business due diligence and verification needs.

Can you verify multiple locations?

Yes, for businesses with multiple locations, we can coordinate verification across all sites. Contact us to discuss multi-location service needs.

Understanding Compliance & Services

Federal Compliance

Many business services require compliance with federal regulations. This includes proper document verification, I-9 employment eligibility, and proper handling of sensitive information.

We stay current with all federal requirements to ensure your services meet regulatory standards.

State Regulations

Notary and verification services are regulated at the state level. Requirements for documents, procedures, and certifications vary by state.

Our team is trained in state-specific requirements and ensures all services comply with local regulations.

International Standards

For documents requiring international use, specific standards apply. The Hague Apostille Convention standardizes document certification across 140+ countries.

We can advise on international requirements and handle apostille certification for documents destined for foreign use.

Data Security

We take data security seriously. All sensitive information is handled securely and destroyed according to best practices and legal requirements.

Your privacy and document security are priorities in every service we provide.

Future: Online Training & Resources

We're developing comprehensive online training and educational resources to help businesses understand compliance requirements and best practices.

Coming Soon: Online courses, compliance guides, and downloadable resources to support your business success.

Compliance Training

Learn about federal and state compliance requirements for your business.

Best Practices Guide

Industry best practices for document handling and verification.

Resource Library

Downloadable templates, checklists, and compliance guides.

Still Have Questions?

Our team is ready to help. Contact us directly or schedule a consultation.